Privacy Policy

Your privacy is fundamental to our mission. Learn how we protect and use your information.

Last updated: December 15, 2024

Privacy Highlights

Data Minimization

We only collect what's necessary for our service

Secure Storage

Enterprise-grade encryption and security

Your Control

Delete or export your data anytime

Information We Collect

Account Information

When you create an account, we collect:

  • Email address (required for account creation and communication)
  • Name (optional, for personalization)
  • Password (encrypted and never stored in plain text)

Scenario Data

To provide predictions, we collect information about your scenarios:

  • Decision parameters you input (career details, financial information, etc.)
  • Your preferences and priorities
  • Feedback on prediction accuracy (to improve our models)

Technical Information

We automatically collect certain technical information:

  • IP address and general location (for security and service optimization)
  • Browser type and version
  • Device information
  • Usage patterns and feature interactions

How We Use Your Information

We use your information to:

  • Provide our service: Generate personalized predictions and insights
  • Improve accuracy: Refine our models based on aggregated, anonymized data
  • Communicate: Send important updates, security alerts, and optional newsletters
  • Support: Respond to your questions and provide customer service
  • Security: Detect and prevent fraud, abuse, and security issues

Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

  • Service providers: Trusted partners who help us operate our service (hosting, analytics, customer support)
  • Legal requirements: When required by law or to protect our rights and users' safety
  • Business transfers: In case of merger, acquisition, or sale of assets (with user notification)
  • Aggregated data: Anonymous, aggregated statistics for research and improvement

Data Security

We implement industry-standard security measures:

  • End-to-end encryption for sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Secure data centers with 24/7 monitoring
  • Regular backups and disaster recovery procedures

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@lifelens.to.

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze usage patterns (with your consent)
  • Provide personalized experiences

You can control cookies through your browser settings. Disabling certain cookies may affect service functionality.

International Transfers

Your information may be processed in countries other than your own. We ensure adequate protection through appropriate safeguards, including standard contractual clauses and Privacy Shield frameworks where applicable.

Children's Privacy

LifeLens is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such data collection, we will delete it promptly.

Changes to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes via email or through our service. Continued use after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, contact us:

Email: privacy@lifelens.to

Address: LifeLens Privacy Team, 123 Data Street, San Francisco, CA 94105

Response Time: We aim to respond to all privacy inquiries within 72 hours