Privacy Policy
Your privacy is fundamental to our mission. Learn how we protect and use your information.
Last updated: December 15, 2024
Privacy Highlights
Data Minimization
We only collect what's necessary for our service
Secure Storage
Enterprise-grade encryption and security
Your Control
Delete or export your data anytime
Information We Collect
Account Information
When you create an account, we collect:
- Email address (required for account creation and communication)
- Name (optional, for personalization)
- Password (encrypted and never stored in plain text)
Scenario Data
To provide predictions, we collect information about your scenarios:
- Decision parameters you input (career details, financial information, etc.)
- Your preferences and priorities
- Feedback on prediction accuracy (to improve our models)
Technical Information
We automatically collect certain technical information:
- IP address and general location (for security and service optimization)
- Browser type and version
- Device information
- Usage patterns and feature interactions
How We Use Your Information
We use your information to:
- Provide our service: Generate personalized predictions and insights
- Improve accuracy: Refine our models based on aggregated, anonymized data
- Communicate: Send important updates, security alerts, and optional newsletters
- Support: Respond to your questions and provide customer service
- Security: Detect and prevent fraud, abuse, and security issues
Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
- Service providers: Trusted partners who help us operate our service (hosting, analytics, customer support)
- Legal requirements: When required by law or to protect our rights and users' safety
- Business transfers: In case of merger, acquisition, or sale of assets (with user notification)
- Aggregated data: Anonymous, aggregated statistics for research and improvement
Data Security
We implement industry-standard security measures:
- End-to-end encryption for sensitive data
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Secure data centers with 24/7 monitoring
- Regular backups and disaster recovery procedures
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@lifelens.to.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns (with your consent)
- Provide personalized experiences
You can control cookies through your browser settings. Disabling certain cookies may affect service functionality.
International Transfers
Your information may be processed in countries other than your own. We ensure adequate protection through appropriate safeguards, including standard contractual clauses and Privacy Shield frameworks where applicable.
Children's Privacy
LifeLens is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such data collection, we will delete it promptly.
Changes to This Policy
We may update this privacy policy periodically. We'll notify you of significant changes via email or through our service. Continued use after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, contact us:
Email: privacy@lifelens.to
Address: LifeLens Privacy Team, 123 Data Street, San Francisco, CA 94105
Response Time: We aim to respond to all privacy inquiries within 72 hours